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Transformations, What’s Gone Wrong?


Today’s Agile, DevOps and Agility transformation landscape is marked by widespread disillusionment. Organizations and practitioners alike are disenchanted with the continuous changes that haven’t delivered on their promises. Despite the low success rates of Agile transformations—falling between 10 to 20% compared to a historical average of 30% for other transformations—many in the Agile community remain in denial, failing to acknowledge the need for a different approach.


At The Helix Group, we’ve long advocated for a better way to handle transformations, and we’re beginning to see some practitioners take heed. A key issue is the confusion between “Change” and “Transformation.” Change involves a finite set of initiatives with a clear focus, while a Transformation is about reinventing the organization through a broad, interdependent and intersecting portfolio of initiatives aimed at discovering a new business model. It’s a riskier, more unpredictable process that requires a different mindset.


A common mistake is equating Agile frameworks like Scrum, Kanban, or SAFe with Agile itself. These frameworks represent change, but Agile is a transformation that demands a broader set of initiatives. In other words, implementing a framework like Scrum is a change and by not implementing the full portfolio of corresponding initiatives needed for a transformation you will continue to see the disenchantment with Agile.


Additionally, there’s a widespread misunderstanding of organizational alignment. True alignment means that the vision and strategies set by leadership cascade down to every level of the organization and then cascade back up through the work performed. Far too many in the industry hear the term organizational alignment and think themes, epics and stories, these are not organizational alignment.
Transformations, What’s Gone Wrong?


The classic signs of misalignment in organizations include being overwhelmed with meetings and emails, and employees expressing confusion over the adoption of Agile practices. Another critical aspect is organizational culture and behaviors. A transformation must begin with a baseline assessment of these elements and a plan to shift them accordingly, well before implementing any frameworks or tooling.


Furthermore, transformations require redefining roles and incentives to align with the new organizational vision. The sad truth is that most organizations are incentivizing their employees to resist change and transformations. Learning during a transformation also needs a shift in focus, with an emphasis on unlearning old ways before adopting new ones, a concept known as Active Inertia. The types of learning must also shift to reflect the need for learning agility.


For more insights and an in-depth discussion on transformations, feel free to reach out to us at The Helix Group.


Check out the Growth and Agility Skills Portrait (GRASP) from The Helix Group. Individuals can take the skills portrait for FREE and assess themselves on the 42 skills needed in a transformation.

Coming Soon
PIVOT – Assesses the seven dynamic attributes needed in a transformation by every organization.
ADAPT – The first of its kind, systemic immersive cohort based transformational learning agility program.

Why ADAPT is the future

Great podcast with Sean Davis Chief Transformation Evangelist at Equifax explaining why Agile, DevOps, Digital and Lean practitioners need to move towards a model like ADOPT©.

Excerpt of the podcast from Agile Thought:

I think we’ve gotta be really, really careful about building silos in our own communities. So many times I get into these conversations about Agile and DevOps, right? ITIL and DevOps or lean and DevOps or whatever. And I think we’re all trying to do the same thing. We all have different approaches and we all deal with different parts of the business. So when I take a step back and I look and I think about that DevOps 2.0 um, I had actually done some research for the last few months and I came across a guy named Tom Gilmore and he created this open source model called ADOPT© and it actually ties together Transformation, Agile DevOps and Product all into one executable transformation. And he breaks it down by every piece supporting every challenge that organizations have had and how they want to move forward. And it was so compelling to me that, you know, I’ve been a huge proponent of trying to spread the word about this because it’s just insane how well thought out it is. How rooted in its history that it is. When you talk about it, you can see where he goes all the way back with Lean tactics. You can see how deep he goes with Agile and not just with team building, but all of the components that make organizations Agile. Um, and I think that’s where we need to move as a, as a community, right? Is it not just the DevOps, not just Agile, not just Lean, but they were all moving together.

Do you have a learning culture? Its important for Agile, DevOps and Digital

If you’re an Agile, DevOps or Digital practitioner or an organization thinking about or undertaking one of these transformations you may ask yourself why do I need to do an organizational learning assessment or even care about that. The answer is that it’s the key to succeeding with Agile, DevOps or Digital. The truth is that if your attempting one of these transformations and the organization does not have a learning culture in place (sorry, most companies don’t), then attempting Agile, DevOps or Digital is going to be like pushing a large boulder up a mountain. The result will be that you’ll push the boulder up a portion of the mountain, but at some point, you will tire, and boulder will roll back down the mountain. Unfortunately, many organizations and practitioners will continue to repeat this exercise in futility.

One of the steps anyone attempting Agile, DevOps or Digital should do is try and determine to what extent does the organization have a learning culture? We need to understand that before the organization undertakes their their Agile, DevOps or Digital journey, you need to know where you are starting in terms of the organizational learning culture. Yes, most management teams in organizations believe they have a learning culture, they’ll tell you about how they have programs to reimburse tuition, have training available and encourage employees to attend learning opportunities. Guess what, this does not mean you have a learning culture in place.